{"product_id":"shopify-sos-priority-upgrade","title":"Shopify SOS Priority Upgrade","description":"\u003ch2\u003e\u003cspan\u003eMove your approved Shopify SOS request forward\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe Shopify SOS Priority Upgrade gives your approved request priority over standard, non-urgent work when priority availability has been confirmed.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis upgrade must be agreed with us through Shopify chat before purchase.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eThe Priority Upgrade includes:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003ePriority placement within our available workload\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAn agreed target time for beginning the investigation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUpdates through Shopify chat\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eImportant information\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe Priority Upgrade does not include technical support time. It must be purchased alongside either Shopify Quick Fix or Shopify SOS.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt also does not guarantee that the problem will be resolved immediately or within a specific period. Resolution time depends on the nature of the issue, the access required and whether Shopify or a third-party app provider needs to become involved.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eDo not purchase this upgrade unless we have confirmed priority availability through Shopify chat. Priority upgrades purchased without prior approval may be cancelled and refunded.\u003c\/span\u003e\u003c\/p\u003e","brand":"Online Business Support","offers":[{"title":"Default Title","offer_id":46232338694378,"sku":null,"price":25.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0642\/7698\/8138\/files\/priorityupgrade.png?v=1788442483","url":"https:\/\/onlinebusinesssupport.co.uk\/products\/shopify-sos-priority-upgrade","provider":"Online Business Support","version":"1.0","type":"link"}