{"product_id":"shopify-sos","title":"Shopify SOS","description":"\u003ch2\u003e\u003cspan\u003eFocused help when something goes wrong with your Shopify store\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShopify SOS gives you up to one hour of practical support from an experienced Shopify Partner.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is designed for problems that require investigation, testing, configuration or technical work but do not yet require a larger development project.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eShopify SOS can cover:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eTheme layout or display problems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSections that have stopped working\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMobile functionality issues\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProducts or collections displaying incorrectly\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eNavigation and filtering problems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApp configuration issues\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShipping-rate problems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDiscount and checkout-setting problems\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProblems following a theme or app update\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eGeneral Shopify troubleshooting\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003eWhat’s included:\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eUp to one hour of focused investigation or implementation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eShopify theme, app or configuration troubleshooting\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUpdates through Shopify chat\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eA clear explanation of what we find\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApproval before any additional work is undertaken\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan\u003ePlease speak to us before purchasing\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eStart a Shopify SOS chat and send us your store URL, a short explanation of the problem and any useful screenshots or screen recordings.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe’ll assess the request first and confirm whether this service is appropriate before sending you the payment link.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThis service purchases up to one hour of expert time. It does not guarantee that every technical problem can be resolved within that time.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf the work is likely to exceed one hour, we’ll stop, explain what we have found and provide an estimate. Additional work is charged at £39 per hour plus VAT and will only be completed with your approval.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003ePlease never send passwords or private login details. Where store access is required, we’ll request your Shopify collaborator code after payment.\u003c\/span\u003e\u003c\/p\u003e","brand":"Online Business Support","offers":[{"title":"Default Title","offer_id":46232338661610,"sku":null,"price":59.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0642\/7698\/8138\/files\/shopifysos.png?v=1788442425","url":"https:\/\/onlinebusinesssupport.co.uk\/products\/shopify-sos","provider":"Online Business Support","version":"1.0","type":"link"}